Event Log
Event Log
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The table below contains the log of events that the SB6190 has detected. This log can be important to the service provider to help diagnose and correct problems, if any should occur.

TimePriorityDescription
Thu Apr 18 13:35:07 20193Ranging Request Retries exhausted;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 13:35:07 20193Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 13:35:31 20193No Ranging Response received - T3 time-out;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 13:38:07 20195RCS Partial Service;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 13:38:19 20193No Ranging Response received - T3 time-out;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 13:38:34 20195RCS Partial Service;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 13:38:43 20193No Ranging Response received - T3 time-out;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 13:41:56 20193Ranging Request Retries exhausted;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 13:41:56 20193Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 13:42:20 20193No Ranging Response received - T3 time-out;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 13:48:44 20193Ranging Request Retries exhausted;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 13:48:44 20193Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 13:49:08 20193No Ranging Response received - T3 time-out;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 14:20:24 20193Ranging Request Retries exhausted;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 14:20:24 20193Unicast Maintenance Ranging attempted - No response - Retries exhausted;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Thu Apr 18 14:20:48 20193No Ranging Response received - T3 time-out;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Tue Apr 30 23:48:38 20196TLV-11 - unrecognized OID;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Fri May 03 08:57:24 20193No Ranging Response received - T3 time-out;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Tue May 07 20:59:37 20196TLV-11 - unrecognized OID;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;
Fri May 10 07:38:20 20193No Ranging Response received - T3 time-out;CM-MAC=d4:04:cd:25:b9:cd;CMTS-MAC=00:01:5c:ad:74:80;CM-QOS=1.1;CM-VER=3.0;


Help
Help
Home > Status > Connection

Help Pages
Status The Status page is the first page in the display. This page shows diagnostic information about the startup procedure, the downstream bonded channels, and the upstream bonded channels.
Product Information The Product Information page displays information about the hardware version, software version, MAC address, serial number, system "up" time, and network registration status.
Event Log The Event Log page provides a list of all the events that have occurred on the cable modem. Each event shows the time that it occurred, the priority of the event, and an event description.
Addresses The Addresses Page provides information about the network connection between the Cable Modem and your computer. Also, it provides details about the connection between the Cable Modem and the service provider's computer systems.
Configuration The Configuration page lists information about the upstream and downstream connection to the service provider.






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